If you have some concerns around the introduction of charges in these uncertain times, we can arrange for someone to check your income is fully maximised and you are receiving everything you should be through a financial assessment.Ĭontact your local social work office for more information. There can be costs associated with the installation of the alarm unit.įrom 14 September 2020, we charge £3.40 per week (49p per day), billed every four weeks.Īny calls made to the response centre are billed like normal telephone calls by your telephone company. Is there a charge for the community alarm service? If you wish to report a fault with either your alarm unit or your pendant, call the response centre on 01236 622400. You can request this service using the contact us form or by calling your social work locality office.Ī member of staff will visit you to explain the system and discuss whether the service is appropriate for your needs. People who feel they are at risk at home and may have difficulty using other methods to call for assistance. There are many reasons why someone may need a community alarm. arrange for a home support worker to attend.Most panic buttons would have the following features: Coverage of 300 ft. Panic buttons have 1 basic function to notify someone that the user is in an emergency situation. contact a friend or family member to visit Careline is a community alarm service that allows you to live independently in your own home, safe in the knowledge that help is available at the touch of a. Advanced features of panic buttons and fall detectors.There are a number of ways we can provide help depending on the information that has been given: Our response advisor can speak to the person and find out what kind of assistance is required. When the person activates the alarm, a signal is sent via the telephone line to a central response centre which is staffed 24-hours a day. Where possible we will place the alarm unit in a central point within the home in order to make the best use of the two-way speech system. The alarm is activated by either pressing the button on the alarm unit or the pendant worn by the person. We install an alarm unit by connecting it to the telephone line in the person's home.
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